Terms of Use
Effective date: November 4, 2026
These Terms of Use govern your access to and use of missclutter.com, operated by Miss Clutter LLC (“Miss Clutter,” “we,” “us,” or “our”). By accessing or using the site, you agree to these Terms. If you do not agree, please do not use the site.
Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement to request or purchase services through the site.
Website and Services
The site provides information about professional organizing, styling, packing, unpacking, and related services offered in California.
Website descriptions, photographs, examples, availability, and estimated results are provided for general information. They are not a binding offer or guarantee that a particular service, schedule, price, or result will be available.
Estimates and Client Agreements
An inquiry or estimate request does not require either party to proceed with a project. Prices and schedules may change until confirmed in writing.
The scope of work, pricing, payment terms, cancellations, property access, handling of belongings, and other project-specific terms should be stated in a separate estimate, proposal, or client agreement. If that agreement conflicts with these Terms, the client agreement controls with respect to the services.
Permission to Use the Site
We grant you a limited, revocable, nonexclusive, nontransferable right to use the site for lawful personal or internal business purposes.
You may not:
• Copy, sell, republish, or commercially exploit site content without written permission.
• Use automated tools to scrape or collect site content or personal information.
• Interfere with the site’s operation, availability, or security.
• Attempt unauthorized access to the site or related systems.
• Upload malware or other harmful material.
• Impersonate another person or provide false or misleading information.
• Use the site to violate applicable law or another person’s rights.
We may restrict access when reasonably necessary to protect the site, our business, or other users.
Intellectual Property
The site and its text, photographs, graphics, designs, logos, branding, and other content are owned by Miss Clutter or used with permission. They are protected by copyright, trademark, and other applicable laws.
No ownership rights are transferred to you. You may not use Miss Clutter’s name, branding, photographs, or other protected content without written permission.
Information, Photos, and Videos You Submit
You represent that:
• Information you provide is accurate to the best of your knowledge.
• You have the right to provide any photographs, videos, or other material you submit.
• Your submission does not violate another person’s privacy, intellectual-property, or other legal rights.
You give us permission to store, review, reproduce, and share submitted material with our personnel and service providers as reasonably necessary to:
• Respond to your inquiry.
• Evaluate a potential project or prepare an estimate.
• Plan and provide requested services.
• Document completed work.
• Maintain project history.
• Support future services you request.
• Address complaints, disputes, or insurance matters.
• Operate and protect our business.
Submitting material does not give us permission to use identifiable client photos or videos publicly in advertising, social media, testimonials, or our portfolio. We will obtain separate permission before such public use.
Please avoid submitting passwords, financial documents, medical records, government identification numbers, or information that is not needed for the project.
Client Responsibilities
When requesting services, you are responsible for:
• Providing accurate contact and project information.
• Confirming that you have authority over the property and belongings involved.
• Providing reasonably safe and lawful access to the project location.
• Identifying fragile, valuable, hazardous, confidential, or restricted items.
• Making final decisions about items to keep, move, donate, recycle, sell, or discard unless a written client agreement states otherwise.
Additional responsibilities and limitations may be included in the applicable estimate, proposal, or client agreement.
Third-Party Services and Links
The site may use or link to services operated by other companies, including social-media, file-upload, payment, analytics, and scheduling services.
We do not control and are not responsible for their availability, content, security, or privacy practices. Their separate terms and policies may apply.
Privacy
Our Privacy Policy explains how we collect, use, disclose, and retain personal information and is incorporated into these Terms.
SMS Messaging Terms
If you opt in, Miss Clutter LLC sends recurring customer-care texts, including automated messages, about inquiries, appointments, project updates, account assistance, and support follow-ups. This consent does not cover promotional marketing texts. Texting is optional and is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out at any time. We may send one final confirmation of your opt-out; after that, no further program messages will be sent unless you opt in again. You may also request that we stop texting by emailing website@missclutter.com.
Reply HELP for assistance, or email website@missclutter.com. Carriers are not liable for delayed or undelivered messages.
You must provide a number you are authorized to use and let us know if it changes. Our Privacy Policy explains how we handle SMS information. We do not sell or share mobile numbers or SMS consent with third parties or affiliates for their marketing purposes.
Informational Content
Articles, organizing suggestions, and examples on the site provide general information. They are not legal, medical, financial, safety, or other professional advice.
Every property and project is different. Results shown in photographs or described on the site are examples and are not guaranteed.
You remain responsible for decisions concerning your property and belongings unless a separate written client agreement states otherwise.
Disclaimer of Warranties
To the fullest extent permitted by law, the site is provided “as is” and “as available.” We do not warrant that it will always be available, secure, accurate, complete, current, or free from errors or harmful components.
Nothing in these Terms limits a warranty or consumer protection that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by law, Miss Clutter and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from use of or inability to use the site.
This limitation applies to the website. Responsibility relating to paid services is governed by the applicable estimate, proposal, client agreement, and law. Nothing in these Terms excludes liability that cannot legally be limited.
Responsibility for Misuse
You are responsible for losses, claims, or expenses reasonably resulting from your unlawful misuse of the site, your material violation of these Terms, or material you submit in violation of another person’s rights.
Changes and Availability
We may change or discontinue site content or features at any time. We may also update these Terms. Updated Terms become effective when posted with a revised effective date.
Changes to these Terms will not retroactively alter an existing signed client agreement.
California Law
These Terms are governed by California law, without regard to conflict-of-law principles. Any dispute concerning the site will be brought in a court with proper jurisdiction in California, unless applicable law requires otherwise.
General Terms
If any provision is found unenforceable, the remaining provisions will remain effective. A failure to enforce a provision is not a waiver.
These Terms, together with the Privacy Policy and any applicable written client agreement, constitute the relevant agreement between you and Miss Clutter.
Contact Us
Miss Clutter LLC
Email: website@missclutter.com